How do I configure my email client?

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How do I configure my email client?

Last updated November 25th, 2013

If you would prefer to use your own desktop or mobile email client instead of our webmail client, please follow the instructions below.

If you are unsure whether to use IMAP or POP, please read our article on IMAP vs. POP.

Setting up a mail account using IMAP

To setup a mail account using the IMAP protocol, please configure a new account in your preferred email client with the following settings:

Account type IMAP
Account username Your full email address (e.g. john.doe@example.com)
Account password Your password chosen in the SiteHost Control Panel
Authentication method Normal password (Plain)
Incoming mail server address mx1.sitehost.co.nz
Incoming mail server port 993
Incoming mail server security SSL/TLS
Outgoing mail server What SMTP server should I use?

Setting up a mail account using POP

To setup a mail account using the POP protocol, please configure a new account in your preferred email client with the following settings:

Account type POP
Account username Your full email address (e.g. john.doe@example.com)
Account password Your password chosen in the SiteHost Control Panel
Authentication method Normal password (Plain)
Incoming mail server address mx1.sitehost.co.nz
Incoming mail server port 995
Incoming mail server security SSL/TLS
Outgoing mail server What SMTP server should I use?

Security Settings

SiteHost uses SSL encryption as a standard on email traffic. This protects your login credentials and the contents of your emails as traffic is exchanged between the mail server and your local email software.

Ensure that you have configured your email software to use SSL (port 993 for IMAP or port 995 for POP) in the account settings.

Tutorials

There are numerous online tutorials with instructions on how to configure your preferred email client. Some of the most thorough instructions are provided in the Gmail Help - which we are referencing in the links below.

Please ensure you swap out the Gmail connection settings with the Connection Settings provided in the article above.

Client
Gmail
iOS
Outlook
Apple Mail
Postbox
Thunderbird
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