Subscriptions

Subscriptions are the recurring services that you have purchased from SiteHost and will appear on your invoice.

View Current Subscriptons

  1. When logged in to the Control Panel click Billing from the left menu.
  2. Select Subscriptions from the navigation tabs.
  3. This will display a listing of each of your servers and their addons.

To remove a service you will have to follow the link to the products page and remove it there.

Billing

We usually bill one billing period (month or year) in advance. For example, if you are billed monthly, an invoice dated 31st March covers the full month of April.

When you sign up for a new service your first invoice may include two charges. One charge for the partial month from when you started the new service and the full bill for the coming month. For example if you created a new server on the 15th of March, you will receive an invoice at the start of April that covers the 15th » 31st March as well as 1st » 30th April. This is usually explained in the invoice line items.

If you have any further questions about our billing feel free to get in touch.