If your data is important to you (which it probably is) we always recommend having at least one backup system in place to protect from a bad deployment, security incidents, or hardware faults. What backups are available to you and their price depends on the product you have with us, how much data and the required retention policy. Below we provide a brief overview but you can always get in touch if you have more questions.
For our VPS product we have a completely automated system available that will take a snapshot of your server each night and store it for 7 days in a secure offsite location. Please note that these backups are not on by default but can be enabled by going to the Server module and clicking "On" in the backup column. This will tell you the cost for backing up your server before confirming. If you ever need to restore from one of these backups please get in touch with our support team and they can do this for you, for a small charge to cover the engineer time involved. More details can also be found on our website.
One of the key features of our VDS product is the large dedicated disks the servers come with. While this amount of storage is useful it does make it harder to backup the servers effectively. For this reason we don't have a standard backup product available and instead customise the best option on a case by case basis. Simply get in touch with the team and we will be happy to walk you through the best option for you.
Some of our other products such as Cloud Containers have backups included as part of the plan price, while others require custom solutions. If you're not sure if your servers are backed up or want to find out the best solution please get in touch.