If you would prefer to use your own desktop or mobile email client instead of our webmail client, please follow the instructions below.
If you are unsure whether to use IMAP or POP, please read our article on IMAP vs POP.
To setup a mail account using the IMAP protocol, please configure a new account in your preferred email client with the following settings:
| Account type | IMAP |
|---|---|
| Account username | Your full email address (e.g. john.doe@example.com) |
| Account password | Your password chosen in the SiteHost Control Panel |
| Authentication method | Normal password (Plain) |
| Incoming mail server address | mx1.sitehost.co.nz |
| Incoming mail server port | 993 |
| Incoming mail server security | SSL/TLS |
| Outgoing mail server | Authenticated SMTP Settings |
To setup a mail account using the POP protocol, please configure a new account in your preferred email client with the following settings:
| Account type | POP |
|---|---|
| Account username | Your full email address (e.g. john.doe@example.com) |
| Account password | Your password chosen in the SiteHost Control Panel |
| Authentication method | Normal password (Plain) |
| Incoming mail server address | mx1.sitehost.co.nz |
| Incoming mail server port | 995 |
| Incoming mail server security | SSL/TLS |
| Outgoing mail server | Authenticated SMTP Settings |
SiteHost uses SSL encryption as a standard on email traffic. This protects your login credentials and the contents of your emails as traffic is exchanged between the mail server and your local email software.
Ensure that you have configured your email software to use SSL (port 993 for IMAP or port 995 for POP) in the account settings.
There are numerous online tutorials with instructions on how to configure your preferred email client. Some of the most thorough instructions are provided in the Gmail Help - which we are referencing in the links below.
Please ensure you swap out the Gmail connection settings with the Connection Settings provided in the article above.
| Client |
|---|
| Gmail |
| iOS |
| Outlook |
| Apple Mail |
| Postbox |
| Thunderbird |