We recommend accessing your servers via SSH (Secure Shell) for Linux and RDP (Remote Desktop Protocol) for Windows. We also have our Control Panel Console available for most servers.
SSH is enabled by default on servers provisioned with us, and we highly recommend using it if you are experienced with managing Linux servers. We also recommend securing your server by disabling password based authentication and instead using SSH Keys where possible.
You will need to download and install an SSH client, software that allows you to use SSH. PuTTY is a common choice and the following instructions will get you started:
The Remote Desktop Protocol (RDP) is the proprietary protocol developed by Microsoft for accessing another computer remotely. It is typically faster than the Control Panel Console but your experience can still be affected by connection latency.
To connect to your server using the Remote Desktop Protocol, you will require a Remote Desktop client such as the official one provided by Microsoft for both Windows and OS X and to follow their setup steps.
The Console is a browser-based console available from within our Control Panel. It is a reliable way of accessing your server and can be used to watch the server while it is booting up or performing recovery tasks. The Console is available for both Linux and Windows servers, but please note that some custom or older installs may not be supported.