The Domains > Contacts sub-module allows you to manage the contact details linked with domains as part of the registration process. By managing the contacts separately as their own entity you reduce the work involved in registering multiple domains for a single contact, and centralise any changes to contact details - changing the details in one place will update all linked domains.
Once a new contact has been created it can be linked with a domain as part of the Domain Registration process. Contacts can also be created at the time of domain registration.
The "Contact name" field should be set to the legal entity that will "own" the domain. This is often a business name, but can be a persons name. Once a domain has been registered with this contact the "Contact name" becomes the official "Registrant name" for the domain. You cannot change the Registrant name without printing out and completing an official form and waiting for it to be processed.
A domain contact's details can be updated at any time, and it will in turn update the contact details against all linked domains.
The Control Panel allows you to delete all contacts that are "unused" - i.e. have no domains currently linked to their contact record.
You are able to change the Contact associated with a domain at any time - i.e. the Registrant Contact, Billing Contact and Technical Contact. These contact details are used when email alerts are sent around domain renewals, UDAI requests etc. The Registrant Name is special, as explained below.
To change the Registrant Name you will need to complete the Change of Registrant form. This form is also linked to underneath the Registrant Name field, as shown in the screenshot above. The form is required because the Registrant Name is technically the legal entity that owns the domain. There is a charge to process these applications but more information is available within the document.
This feature allows a quick way to view all domains that are linked to a contact.