Two-factor authentication (2FA) is an additional layer of protection to secure your account against unauthorized logins even in the event that someone knows your password. SiteHost recommends 2FA be enabled for all accounts.
With 2FA enabled, you are required to provide something you know (your password) and something you have (your mobile phone) in order to log in.
When you login to the SiteHost Control Panel, you will enter your username and password as usual. You will then be prompted to enter a 6 digit code that is generated from an app like Google Authenticator from your iOS or Android phone. Alternative TOTP compatible apps such as Authy are also supported.
Please contact us over phone or email. Be prepared to provide proof of account owenership.
You have added a 2FA method but have not finished the enrollment process. Click on the method and follow the instructions to activate the method.
Tokens are valid for 30 seconds each, aligned to epoch time. The standard implementation allows the code before and after the current code to account for time drift between your device and our systems.